Technology and Support

Videoconferencing
TALHO promotes the use of videoconferencing technology to enable distance learning and participation. All TALHO Members Meetings are available via videoconference for those members who are unable to participate in person. In addition, TALHO provides assistance with establishing other videoconferencing connections, between TALHO members, state and federal agencies and other parties. TALHO also provides videoconferencing bridging services, typically free-of-charge to TALHO members. We can connect ISDN-based (H.320), IP-based (H.323) and voice users of a large number to our conferencing system.
How to Set Up your Polycom	How to Use your Polycom	Available Participants	Request a Videoconference
Conference on Demand

Videoconferencing

TALHO promotes the use of videoconferencing technology to enable distance learning and participation. All TALHO Members Meetings are available via videoconference for those members who are unable to participate in person. In addition, TALHO provides assistance with establishing other videoconferencing connections, between TALHO members, state and federal agencies and other parties.

TALHO also provides videoconferencing bridging services, typically free-of-charge to TALHO members. We can connect ISDN-based (H.320), IP-based (H.323) and voice users of a large number to our conferencing system.

How to Set Up your Polycom

How to Use your Polycom

Available Participants

Request a Videoconference

Conference on Demand

E-Mail
TALHO hosts and provides support for the Health Alert Network texashan.org email service. This service is intended to be used as a reliable means of emergency communication for Health Alert Network members. TALHO also provides premium e-mail services on the talho.org domain, or a custom domain of your choosing. Premium e-mail services provide you with automated virus scanning of emails and attachments, advanced spam filtering, as well as access to your email via the web. To obtain a quote on this service, please contact Jason Phipps.
How to Set Up Outlook	Access Web Mail

E-Mail

TALHO hosts and provides support for the Health Alert Network texashan.org email service. This service is intended to be used as a reliable means of emergency communication for Health Alert Network members.

TALHO also provides premium e-mail services on the talho.org domain, or a custom domain of your choosing. Premium e-mail services provide you with automated virus scanning of emails and attachments, advanced spam filtering, as well as access to your email via the web. To obtain a quote on this service, please contact Jason Phipps.

How to Set Up Outlook

Access Web Mail

Content Delivery Network (CDN)
TALHO provides a Content Delivery Network of videos of interest for members. The CDN allows members to watch videos on-demand, 24 hours a day, 7 days a week, 365 days a year. The CDN, through the use of distributed hardware deployed at local health departments, allows for high-bandwidth full-featured video and audio -- something not available thorugh the general Internet.
Install the TALHO CDN Software	Access the TALHO CDN Library	TALHO CDN Frequently Asked Questions

Content Delivery Network (CDN)

TALHO provides a Content Delivery Network of videos of interest for members. The CDN allows members to watch videos on-demand, 24 hours a day, 7 days a week, 365 days a year. The CDN, through the use of distributed hardware deployed at local health departments, allows for high-bandwidth full-featured video and audio -- something not available thorugh the general Internet.

Install the TALHO CDN Software

Access the TALHO CDN Library

TALHO CDN Frequently Asked Questions

Personal Computer and Server
TALHO provides contracted support for personal computer, server and network management. We also provide free advice for those in need to help point you in the right direction.
Tips for Maintaining a Healthy PC	Install VNC Remote Support Application	VNC Installation Instructions	Support Information

Personal Computer and Server

TALHO provides contracted support for personal computer, server and network management. We also provide free advice for those in need to help point you in the right direction.

Tips for Maintaining a Healthy PC

Install VNC Remote Support Application

VNC Installation Instructions

Support Information

After-Hours On-Call Support
TALHO technical personnel are available 24/7/365 to assist in Health Alert Network issues. Such issues include network outages, conference creation and management, and assistance during public health emergencies.Below is the contact information to utilize in case HAN participants need assistance after-hours. Please contact the primary listing first, and always leave a message if prompted. During normal business hours, please contact the TALHO main office first at 512-528-9691. After Hours, please call Scott Gostisha at 512-663-6742 or Jason Phipps at 512-663-6209.

After-Hours On-Call Support

TALHO technical personnel are available 24/7/365 to assist in Health Alert Network issues. Such issues include network outages, conference creation and management, and assistance during public health emergencies.Below is the contact information to utilize in case HAN participants need assistance after-hours. Please contact the primary listing first, and always leave a message if prompted.

During normal business hours, please contact the TALHO main office first at 512-528-9691.

After Hours, please call Scott Gostisha at 512-663-6742 or Jason Phipps at 512-663-6209.